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Communication Strategies - Online Course

Communication Strategies

Description

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this workshop is to help you understand the impact that your communication skills have on other people. Explore how improving these skills can make it easier for you to get along in the workplace, and in life.

Objectives

At the end of this course you will be able to:

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions
  • Learn what your non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

Course Content

This course comes with 12 modules consisting of text, video and quizzes. It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.

  • Module One: Getting Started
  • Module Two: The Big Picture
  • Module Three: Understanding Communication Barriers
  • Module Four: Paraverbal Communication Skills
  • Module Five: Non-Verbal Communication
  • Module Six: Speaking Like a STAR
  • Module Seven: Listening Skills
  • Module Eight: Asking Good Questions
  • Module Nine: Appreciative Inquiry
  • Module Ten: Mastering the Art of Conversation
  • Module Eleven: Advanced Communication Skills
  • Module Twelve: Wrapping Up

Target Audience

This course is designed for:

  • Administrative employees
  • Team leaders, supervisors and managers
  • Business owners and executives

Additional Information

Delivery Method

This course is delivered online only.

Requirements

None/No previous knowledge required.

Estimated Course Duration

12 Hours

About This Course

This course is provided by AION Academy. AION Academy is an e-Learning community offering 1300+ online courses in Languages and Professional Development Skills. CTS College is a Learning Center and Partner of AION Academy and has been granted exclusive distributorship of the AION Academy courses in Trinidad and Tobago.

Certificate

A certificate of participation will be issued by AION Academy.

Price

TTD $490.00 (USD $70.00)

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