Pick, Pack and Ship Process

Overview

Purpose:

Customer experience depends a lot on the final delivery. A well-designed and coordinated pick, pack and ship process helps achieve customer service targets in a timely manner. This training course provides the knowledge necessary to operate this front-end process for maximum efficiency and improved customer service.

Scope:

In this course, you will learn about the steps involved in this key warehouse process, with useful insights and guidelines.

Benefits

Upon completion of the Pick, Pack and Ship process training, students will be able to apply the related principles for managing customer orders in a more effective manner, thereby supporting the sales and distribution process.

Features

Below are some of the main features of this course:

• Online delivery
• Flexible schedule
• Affordable cost
• Relevant content

Target Audience

The Pick, Pack and Ship training is intended for supply chain professionals, especially those involved in warehouse operations, sales and distribution.

Course Content

The Pick, Pack and Ship Process course has been developed following the ADDIE methodology of curriculum development. BRASI’s Programme Advisory Group (BRASI PAG) is responsible for the development, assessment, and continuous improvement of BRASI’s training programmes, following the guidelines contained in the standard ASTM E-2659.

The Pick, Pack and Ship process course provides fundamental knowledge in the key areas of the pick, pack and ship process, including the following:

• Understanding the importance of an efficient PP&S process
• Recognising the use of technology in the PP&S process
• Understanding return policies
• Becoming familiar with the role of PP&S in a supply chain
• Understanding the Key Performance Indicators for the PP&S process
• Recognising the benefits and challenges in the warehouse automation
• Recognising the steps involved in the packing process
• Recognising the steps involved in the shipping process
• Understanding the emerging trends in warehouse inventory management

Schedule

Pick, Pack and Ship Process is a self-paced online training course and can be started at any time.

Delivery Mode

Students would gain 24/7 online access to self-paced learning modules and tests through the BRASI Learning Management System.

Learning Resources:

• Online interactive training modules
• Downloadable content
• Print-ready handbooks
• Examples, exercise files and a quiz for each module

Note: Live Q&A sessions are held to answer any specific questions and explain key concepts as needed. Participation in the Q&A sessions is optional and is not taken into account for the passing score.

Additional Info

Assessment

Students would be required to take a final assessment after completing the course review.

Certification

In order to receive the certificate for this course students must obtain a minimum score of 70% in the final assessment. Certificates for all of the BRASI courses are issued centrally by BRASI and are downloadable.

Each BRASI certificate carries a unique ID for verification, and is valid for life.

Note: A Pick, Pack and Ship process certificate holder has a deep understanding of this front-end process to support the customer service, logistics and sales function.

Registration

Step 1: Students are required to create a free user account on the BRASI web site (no payment information is needed to create the account).

Step 2: Select the course(s) you would like to sign up for from the courses page (you can get more details about each course from this page)

Step 3: Proceed to checkout and be sure to enter the CTS College discount code BRASI-CTS to get 10% off (acceptable modes of payment include major credit cards and PayPal)

Note: The course is designed to be completed within three months. However, extensions are allowed upon request.

Fees & Payment

The course fee is posted on the BRASI website and is subject to change without notice. Cancellation is allowed within three days from the date of access to the course. Full refund is made within one week of cancellation.

Registration for BRASI courses can be done directly on the BRASI website. Training is conducted utilising BRASI online learning management system, and the certificate is issued by BRASI.

Coupon Code

Use this code to get 10% off: BRASI-CTS

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Student Support

Please contact Brasi if you require any further information or support.