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Performance Management

Conflict Resolution

Overview

Performance management is a crucial aspect of any organization, aiming to enhance productivity, improve employee performance, and drive overall business success. Effective performance management processes align individual goals with organizational objectives, fostering a culture of continuous improvement and growth.

This course covers the key concepts of performance management, including setting clear performance standards, goal-setting strategies, providing constructive feedback, conducting appraisals, and handling performance issues. Additionally, it explores best practices for creating performance development plans and recognizing achievements to boost employee motivation.

This course is provided by AION Academy, an e-learning community offering online courses in Professional Development Skills. CTS College is a partner of AION Academy and has been granted exclusive distributorship of the AION Academy courses in Trinidad and Tobago.

Benefits

Upon completion of this programme, students would be able to:

  • Understand the fundamentals of performance management
  • Set clear and achievable performance goals
  • Use effective feedback and communication techniques
  • Conduct performance appraisals and evaluations
  • Address and improve underperformance
  • Create performance development plans
  • Recognize and reward employee achievements
  • Foster a culture of continuous improvement

Target Audience

This course is perfect for:

  • HR professionals and managers
  • Team leaders and supervisors
  • Business owners and executives
  • Anyone seeking to improve their skills in managing and enhancing performance

Entry Requirements

No prior experience or qualifications are required for enrolment in this course – all are welcome to join and learn.

Course Content

This course consists of the following 9 modules containing a variety of text, videos and quizzes:

  • Understanding Performance Management
  • Setting Performance Goals
  • Performance Appraisal Methods
  • Feedback and Communication
  • Employee Development and Coaching
  • Handling Underperformance
  • Motivation and Engagement
  • Performance Management Technology
  • Course Wrap-Up and Certification

Schedule

This course is a self-paced online training programme available 24/7, allowing students to learn at their own pace, anytime, anywhere and on any device. The estimated course duration is 18 hours.

Delivery Mode

Online Classes

This course will be delivered via online classes.

Additional Info

Certification

A certificate of participation will be issued by AION Academy.

Fees & Payment

Cost

TTD $740 (£89 GBP)

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Student Support

Please contact AION Academy for additional information or support related to this course.

We are an ACTT recognised institution and partner with international awarding bodies

Affiliates