Business Process Management

Overview

Business process management helps organisations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs. This course will introduce you to business process management. Learn how business processes can help improve your company’s bottom line by providing a higher level of quality and consistency for customers.

This course is provided by AION Academy, an e-Learning community offering online courses in Languages and Professional Development Skills. CTS College is a partner of AION Academy and has been granted exclusive distributorship of the AION Academy courses in Trinidad and Tobago.

Benefits

Upon completion of this programme, students would be able to:

• Define business process management and related concepts
• Recognise the vital role processes play in a business
• Appreciate the role of technology in process management
• Develop a vision to guide process improvement
• Understand how to design or enhance an existing process using the business process life cycle
• Construct a process map
• Perform what-if analysis
• Implement and monitor process changes
• Identify how Lean and Six Sigma methods can assist in managing and improving processes
• Use a variety of tools and techniques to eliminate waste and redundancies

Target Audience

This course is perfect for:

• Administrative employees
• Team leaders, supervisors and managers
• Business owners and executives
• Entrepreneurs

Entry Requirements

No prior experience or qualifications are required for enrolment in this course – all are welcome to join and learn.

Course Content

This course consists of the following 11 modules containing a variety of text, videos and quizzes:

• Course Overview
• The Fundamentals of Business Process Management
• Defining Business Process Management
• Reflecting on Processes
• The Business Process Life Cycle
• The Vision Phase
• The Design Phase
• The Modeling Phase
• The Execution Phase
• The Monitoring Phase
• The Optimising Phase

Schedule

This course is a self-paced online training programme available 24/7, allowing students to learn at their own pace, anytime, anywhere and on any device. The estimated course duration is 12 hours.

Delivery Mode

Online Classes

This course will be delivered via online classes.

Additional Info

Certification

A certificate of participation will be issued by AION Academy.

Fees & Payment

Cost

TTD $770.00 (USD $110.00)

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Student Support

Please contact AION Academy for additional information or support related to this course.