Administrative Office Procedures

Overview

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. They ensure accountability, consistency and efficiency. A well-run office reduces miscommunications and helps to eliminate common errors. Strategies and procedures are a vital connection between the company’s vision and its everyday operations and by making these procedures a priority, you will establish clear policies as well as an objective and consistent set of rules leading to employee understanding and buy-in, which ensures that your work environment runs smoothly.

This course touches on the importance of administrative procedures, tools for storing procedures, identifying and recording key procedures, what to include in a binder and how to organise it. It also covers creating, sharing and executing a procedure guide.

This course is provided by AION Academy, an e-Learning community offering online courses in Languages and Professional Development Skills. CTS College is a partner of AION Academy and has been granted exclusive distributorship of the AION Academy courses in Trinidad and Tobago.

Benefits

Upon completion of this programme, students would be able to:

• Understand the importance of administrative procedures
• Collect the correct tools
• Identify procedures to include in a binder
• Develop procedures
• Organise a binder
• Prepare checklists
• Understand succession planning
• Set up a procedure guide

Target Audience

This course is perfect for:

• Administrative employees
• Team leaders, supervisors and managers
• Business owners and executives

Entry Requirements

No prior experience or qualifications are required for enrolment in this course – all are welcome to join and learn.

Course Content

This course consists of the following 12 modules containing a variety of text, videos and quizzes:

• Getting Started
• Why Your Office Needs Administrative Procedures
• Gathering the Right Tools
• Identifying Procedures to Include
• Top Five Procedures to Record
• What to Include in Your Binder (I)
• What to Include in Your Binder (II)
• Organising Your Binder
• What Not to Include in the Procedure Guide
• Share Office Procedure Guide
• Successfully Executing the Guide
• Wrapping Up

Schedule

This course is a self-paced online training programme available 24/7, allowing students to learn at their own pace, anytime, anywhere and on any device. The estimated course duration is 18 hours.

Delivery Mode

Online Classes

This course will be delivered via online classes.

Additional Info

Certification

A certificate of participation will be issued by AION Academy.

Fees & Payment

Cost

TTD $490.00 (USD $70.00)

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Student Support

Please contact AION Academy for additional information or support related to this course.