Industrial Relations Workshop

Overview

The Industrial Relations programme at CTS College addresses the intricate task of managing staff, especially within the increasingly complex industrial relations landscape. With factors like diversity, employee rights and employer obligations becoming additional challenges, effective management faces heightened difficulties. Managers often encounter situations where disciplinary actions against errant employees may be hindered by their ability to seek trade union or external intervention. These challenges significantly impact the disciplinary function and overall staff management, diverting essential resources towards avoidance schemes and litigation instead of goal achievement.

Understanding and adhering to sound Industrial Relations practices is critical for management. This involves a comprehensive awareness of the legal framework governing Industrial Relations, key principles derived from the law and insights into how the industrial court applies these principles in practical workplace settings. The programme aims to equip participants with an in-depth understanding of labour-related legislation and practices in Trinidad and Tobago.

The Industrial Relations programme consists of the following two levels:

• Level 1: Introduction to Labour Law and Industrial Relations
• Level 2: Advanced Industrial Relations

Features

Below are some of the main features of this programme:

• Short duration - each level can be completed in only 2 weeks with 1 class per week
• Competitive rates with flexible payment plans
• Experienced lecturer with excellent student support
• Online classes which are also recorded for further review
• Support group via WhatsApp with the lecturer, programme manager and students

Target Audience

This programme is perfect for:

• HR Managers
• Executives
• Managers
• Employees
• Business Owners
• HR Administrators
• IR Staff
• Anyone who is responsible for managing people
• Persons responsible for handling or participating in disciplinary issues

Level 1: Introduction to Labour Law and Industrial Relations

The Industrial Relations Level 1: Introduction to Labour Law and Industrial Relations programme provides students with maximum awareness about the Labour Legislations and Practices in Trinidad and Tobago in order to handle the affairs of management smoothly and deal with the laws easily. This course will be very interactive with real life examples from the local business environment being presented. It will also provide students with a basic understanding of the Retrenchment and Severance Benefit Act (RSBA).

Level 1 Benefits

Upon completion of this course, students would be able to:

• Gain a better understanding of the employment relationship, the employment contract including implied terms, breach of contract, remedies and wrongful & unfair dismissal  
• Understand the collective bargaining process & trade unions and how it impacts labour law
• Properly manage the disciplinary process in accordance with good Industrial Relations practices
• Understand the different factors that influence the decision-making process

Level 1 Entry Requirements

No prior experience or qualifications are required for enrolment in level 1 of this course – all are welcome to join and learn.

• Level 1 Course Content

The following would be covered in level 1 of this programme:

1: Labour Related Legislation

• Sources of law governing Industrial Relations in Trinidad and Tobago and its application in the IR Landscape
• ILO conventions
• Collective agreements
• Case law
• Landmark judgements

2: Labour Practices in Trinidad and Tobago

• Principles of good IR practices
• Employers' responsibility
• Grievance procedure and the principles of progressive discipline
• Investigating breaches

• Level 1 Schedule

Level 1 Course Offering

Day	Time	Duration	Contact Hours	Cost	Lecturer
Thursday	05:30 pm to 07:30 pm	2 Weeks	4 hours	$500.00	Ms. Lynetth Bhairosingh

*SPECIAL OFFER: Level 1: Cycle 1 - Rescheduled to Monday 17 & 24 March, 2025

Session - Thursday (05:30 pm to 07:30 pm)

Session	Start Date	End Date
2025 - Cycle 1 - Online Classes	Monday, March 17, 2025	Monday, March 24, 2025
2025 - Cycle 2 - Online Classes	Thursday, May 1, 2025	Thursday, May 8, 2025
2025 - Cycle 3 - Online Classes	Thursday, July 31, 2025	Thursday, August 7, 2025
2025 - Cycle 4 - Online Classes	Thursday, October 30, 2025	Thursday, November 6, 2025

Level 2: Advanced Industrial Relations

The Industrial Relations Level 2: Advanced Industrial Relations programme focuses on managing absenteeism and a step-by-step process for engaging in retrenchments and layoffs.

Level 2 Benefits

Upon completion of this course, students would be able to:

• Understand the impact of poor punctuality and attendance on productivity
• Apply labour legislation and good industrial relation practices and principles in the successful restructuring of organisations
• Gain a better understanding of how to prevent procedural errors and its consequences
• Become familiar with the legislative framework and precedents of the Industrial Court
• Understand the different factors that influence the decision-making process 
• Appreciate the role of the employer and the variables that go into the selection criteria during the retrenchment and lay off of workers during a restructuring exercise

Level 2 Entry Requirements

Participants are required to complete Level 1: Introduction to Labour Law and Industrial Relations of this programme in order to enrol for Level 2: Advanced Industrial Relations.

• Level 2 Course Content

The following would be covered in level 2 of this programme:

1: Managing Absenteeism & Punctuality

• What is absenteeism and punctuality in the workplace
• Understanding the impact of poor attendance and punctuality on productivity
• Application of progressive discipline in managing attendance and punctuality

2: Process For Lay Offs and Retrenchments

• Step-by-step process for lay offs and retrenchments

• Level 2 Schedule

Level 2 Course Offering

Day	Time	Duration	Contact Hours	Cost	Lecturer
Thursday	05:30 pm to 07:30 pm	2 Weeks	4 hours	$1,000.00	Ms. Lynetth Bhairosingh

*SPECIAL OFFER: Level 1: Cycle 1 - Rescheduled to Monday 17 & 24 March, 2025

Session - Thursday (05:30 pm to 07:30 pm)

Session	Start Date	End Date
2025 - Cycle 1 - Online Classes	Thursday, March 27, 2025	Thursday, April 3, 2025
2025 - Cycle 2 - Online Classes	Thursday, June 5, 2025	Thursday, June 12, 2025
2025 - Cycle 3 - Online Classes	Thursday, August 28, 2025	Thursday, September 4, 2025
2025 - Cycle 4 - Online Classes	Thursday, November 27, 2025	Thursday, December 4, 2025

Delivery Mode

Online Classes

Levels 1 and 2 of this programme will be delivered via live online classes. Students will be provided with a link to join the class as well as other relevant instructions at least one day before the start of each class. These classes are also recorded - therefore students have the option to review the course content as often as they like.

Additional Info

Assessment

There are no assessments for levels 1 and 2 of this programme.

Certification

In order to receive the CTS College certificate of completion or participation for this course, students must attend a minimum of 75% of classes and pay any outstanding fees. Where applicable, students who do not meet the necessary assessment requirements, but attended the required number of classes would receive a CTS College certificate of participation.

Certificates would be provided in digital format which would allow students to access, print and share their certificates 24/7 on demand. For more information on our digital certificates please click here.

Note: Students would receive separate certificates for each level completed.

Interactive Course Calendar

Explore our comprehensive Interactive Course Calendar, with a list of all our courses and their costs and delivery modes offered throughout the year.

View Calendar »

Fees & Payment

Cost

This Industrial Relations programme is offered at the following affordable prices:

Level 1: $500
Level 2: $1,000

In order to start the programme at any of the levels, students must pay a minimum of 50% of the cost of the level they enrolled for before the first class.

Payment Plans

Students can be given a payment plan where the initial downpayment is made, with an arrangement for the remaining balance to be paid over the duration of the course. Please feel free to contact us to discuss a payment plan customised for you.

Payment Methods

The following table shows the details for the 4 convenient ways to pay the CTS College fees for this programme:

Payment Method	Details
Linx	Paid at the Administration Office
Credit Card	Paid at the Administration Office
Cheque	Paid at the Administration Office Made Payable to CTS College
Online Bank Transfer	Paid via Online Banking Click to view full instructions »

Student Support

Facilitator

At CTS College, we believe in crafting an extraordinary student experience. This is why we have selected Mrs. Lynetth Bhairosingh to facilitate the Industrial Relations course. Mrs. Bhairosingh not only imparts knowledge, but creates a learning experience where students feel valued and appreciated. She is also committed to shaping a transformative learning journey and creating an educational adventure that goes beyond the ordinary.

Mrs. Lynetth Bhairosingh, an Industrial Relations Specialist, brings extensive experience from Trinidad and Tobago's public and private sectors, as well as the Caribbean's private sector. Her hands-on involvement with all employment stakeholders led to effective dispute resolution across various levels of the dispute procedure. With both academic and practical qualifications, Lynetth has overseen organisational restructurings, negotiated settlements through collective bargaining, managed disciplinary proceedings and conducted training and development for management teams in numerous organisations.

Throughout her career, Lynetth held senior roles in the public sector, a multinational corporation and a local conglomerate, including positions such as Senior Conciliator, Manager Industrial Relations, Technical Manager - Training & HR and Group Employee Relations Manager. Her expertise extends to delivering training in Human Resource and Industrial Relations for management teams in various private sector companies.

Lynetth holds a Master’s in Business Administration from the Henley Business School, London and multiple undergraduate qualifications in Human Resources, Industrial Relations, Business Management, Conflict Management, Alternative Dispute Resolution and PROMALCO. Trained by the International Labour Organisation in Union/Management conflict, Lynetth is pursuing certification as a mediator with the Mediation Board of Trinidad and Tobago and is a member of the Human Resource Management Association of Trinidad and Tobago.

Programme Management

The programme management team is responsible for the management of this programme. If you would like further information or clarification on this programme please contact:

Ms. Reena Seepersadsingh
Programme Manager
Phone: (868) 376-7721 / (868) 740-9095

E-mail: Certificationshidden@CTSCollege.com