Human Resource Management

Overview

The Chartered Institute of Personnel Development (2010) advocates that people are a major source of competitive advantage for organisations, where businesses must use the developmental power of human resource management to harness the potential  and value from staff.

This exciting course equips the trainee with the contemporary skills to manage staff towards the operational and strategic business outcomes of small and large enterprises in a diverse range of sectors. Specifically, students will acquire the competencies to draft a human resource plan for their workplace and execute the processes of recruitment, training, performance management, employee discipline and employee engagement processes with precision to align employee outcomes with organisational goals.

The net effect of employee and organisational alignment will enable businesses to make their intended impact in the turbulent environment and bolster their market positions against rival competitors. With the macro environment of businesses radically changing due to the myriad of external forces such as the Covid-19 and new competition, students will be to apply trending concepts such as Virtual Human Resource Management strategies to manage human resources in an innovative and dynamic manner.

Programme Benefits

• Create a human resource plan to manage staff in a turbulent business environment
• Resourcing staff with the right attitude and skillset to exceed their boundaries towards company success
• Design an employee training plan for organisational resilience
• Manage staff performance in the pursuit of company goals
• Execute employee discipline in a developmental manner
• Capture employee engagement strategies for higher individual and business performance
• Deploy virtual human resource management for consolidation and throughput.

Learning Objectives

Upon completion of this course, the graduate will acquire the following competences in managing staff towards business performance:

Identifying the role of Human Resource Management

• Identify Human Resource Management both as a function and a process
• Identify the various stakeholders in Human Resource Management
• Determine the link between HRM and organisational performance
• Explain contemporary HRM processes and policies in various settings
• View people as a source of competitive advantage

Creating the Human Resource Plan

• Determine how the HR Plan contributes to the bottom line
• Conducting the process of HR planning
• Creating a flexible HR plan for different scenarios
• Explore various HR strategies

People resourcing

• Resourcing the right people for the business
• A practitioner’s look at recruitment and selection
• Internal recruitment versus external recruitment
• Employee induction and its significance

Training and development

• Assessing how training contributes to the bottom line
• Applying the stages of the training cycle
• Exploring low cost and innovative training methods
• Setting up the training plan for success
• Overcoming barriers to training

Performance Management in the modern workplace

• Determining the purpose of performance appraisals
• Exploring the types of appraisals
• Designing developmental performance appraisals
• Handling employee absenteeism and tardiness
• Supporting mechanisms for  employee stress at the workplace

Employee Disciplinary Process

• Explain the need for an employee disciplinary procedure
• Assessing formal and informal disciplinary mechanisms
• Executing employee discipline at the workplace with multiple stakeholders

Engaging staff towards clear outcomes in the workplace

• Employee engagement and its link organisational success
• Innovative strategies to engage the team
• Leadership competencies and organisational redesign for engagement

Virtual Human Resource Management

• Definition and the driving forces for Virtual Resource Management
• The components of Virtual Resource Management
• Creating the digital strategy for Virtual Resource Management
• Software technologies used in managing people

Who Should Attend

This hands on and industry relevant course is geared towards the following audiences:

• Those seeking to establish a career in HR
• Small business owners with a small staff group to manage
• HR clerks and administrators
• Supervisors with a staff complement to manage in a department

course Expectations

• Practitioner oriented delivery:  teaching and learning strategies will be geared towards industry and workplace scenarios to equip students with the hands-on skills
• High engagement lectures: Stimulating discussion with the instructor, peers and groups as well as case studies, video tutorials and short reading segments will be you used to engage the online learner in an interactive manner for skill uptake and application
• Exercises: Short tailored made exercises to deploy the knowledge in the problem solving process will be used

Course Objectives

Participants will be able to capture the following dynamic and interactive modules in this course:

MODULE 1: THE ROLE OF HUMAN RESOURCE MANAGEMENT

• Identify Human Resource Management both as a function and a process
• Identifying the stakeholders in Human Resource Management
• Determine the link between HRM and organisational performance
• Explain contemporary HRM processes and policies in various settings
• View people as a source of competitive advantage
• External relations with Trade unions

MODULE 2: CREATE THE HUMAN RESOURCE PLAN

• Determine how the HR Plan contributes to the bottom line
• Conducting the process of HR planning
• Creating a flexible HR plan for different scenarios
• Types of HR strategies

MODULE 3: PEOPLE RESOURCING

• Resourcing the right people for the business
• Recruitment and selection methods
• Internal recruitment versus external recruitment
• Employee Induction

MODULE 4: TRAINING AND DEVELOPMENT

• Assessing how training contributes to the bottom line
• Applying the stages of the training cycle
• Exploring low cost and innovative training methods
• Creating an employee training plan for organisational success
• Overcoming barriers to training

MODULE 5: PERFORMANCE MANAGEMENT

• Performance appraisals as part of performance management
• Exploring the types of appraisals
• Designing developmental performance appraisals
• Managing employee absenteeism and tardiness
• Managing employee stress at the workplace

MODULE 6: EMPLOYEE DISCIPLINARY PROCESS

• Explain the need for an employee disciplinary procedure
• Assessing formal and informal disciplinary mechanisms
• Executing employee discipline at the workplace with multiple stakeholders

MODULE 7: ENGAGING STAFF AT THE WORKPLACE

• Employee engagement and its link organisational success
• Innovative strategies to engage the employee team
• Leadership competencies and organisational redesign for engagement

MODULE 8: VIRTUAL RESOURCE MANAGEMENT

• Definition and the driving forces for Virtual Resource Management
• The components of Virtual Resource Management
• Creating the digital strategy for Virtual Resource Management
• Software technologies used in managing people

KEY TERMS

• Human Resource Management
• People Management
• Human Resource Development
• Human Resource Planning
• Recruitment
• Performance Appraisals
• Training and development
• Employee Absenteeism
• Performance Management
• Managing employee discipline
• Employee Engagement
• Virtual Resource Management

Delivery Mode

Online Classes

This course will be delivered via live online classes. Students who have successfully enrolled in the course will be provided with a link to join the class as well as other relevant instructions at least one day before the start of the class. These classes are also recorded; therefore, students have the option to review the course content as often as they like.

Course Schedule

Course Offering

Day	Time	Duration	Contact Hours	Cost	Lecturer
Monday	05:30 pm to 08:00 pm	6 weeks	15 hours	$1,000.00	Mr. Nigel Bhagwatsaran

Session - Monday (05:30 pm to 08:00 pm)

Session	Start Date	End Date
2024 - Cycle 1 - Online Classes	Monday, February 26, 2024	Monday, April 8, 2024
2024 - Cycle 2 - Online Classes	Monday, June 24, 2024	Monday, July 29, 2024
2024 - Cycle 3 - Online Classes	Monday, September 30, 2024	Monday, November 4, 2024

Assessment

Attendance Requirements

• Participation in all originally scheduled days of the Programme is mandatory in order to receive the certificate of completion.
• Participants who miss more than two hours of the entire Programme will not be eligible to receive the certificate.
• Participants who fulfil the attendance requirement will receive a certificate at the end of the Programme.

MULTIPLE MEDIA PRESENTATION

Each student will be required to deliver a multimedia presentation as part of this class (8-9 slides only).

Student Support

Programme Management

The programme management team is responsible for the management of the course. If you would like further information or would like clarification on this programme please contact:

Ms. Reena Seepersadsingh
Programme Manager
Phone: (868) 376-7721

E-mail: certificationshidden@ctscollege.com