Human Resource Management

Overview

The Human Resource Management course at CTS College equips students with the contemporary skills to manage staff in alignment with the operational and strategic business goals of small and large enterprises in a diverse range of sectors. Specifically, students will acquire the competencies to draft a human resource plan for their workplace and execute the processes of recruitment, training, performance management, employee discipline and employee engagement processes with precision to align employee outcomes with organisational goals.

The net effect of employee and organisational alignment will enable businesses to make their intended impact in the turbulent business environment and bolster their market positions against competitors. With the macro environment of businesses radically changing due to the myriad of external forces such as the Covid-19 and new competition, students will be able to apply trending concepts such as Virtual Human Resource Management strategies to manage human resources in an innovative and dynamic manner.

Benefits

Upon completion of this course, students would be able to:

• Create a human resource plan to manage staff in a turbulent business environment
• Resource staff with the right attitude and skillset to exceed their boundaries towards company success
• Design an employee training plan for organisational resilience
• Manage staff performance in the pursuit of company goals
• Execute employee discipline in a developmental manner
• Capture employee engagement strategies for higher individual and business performance
• Deploy virtual human resource management for consolidation and throughput

Features

Below are some of the main features of this course:

• Short duration - can be completed in only 6 weeks with 1 class per week
• Competitive rates with flexible payment plans
• Experienced lecturer with excellent student support
• Online classes which are also recorded for further review
• Support group via WhatsApp with the lecturer, programme manager and students

This course utilises the following teaching methods:

• Practitioner oriented delivery: teaching and learning strategies will be geared towards industry and workplace scenarios to equip students with hands-on skills
• High engagement lectures: Stimulating discussion with the instructor, peers and groups as well as case studies, video tutorials and short reading segments will be used to engage the learner in an interactive manner for skill uptake and application
• Exercises: Short tailor-made exercises to deploy knowledge in the problem-solving process will be used

Target Audience

This hands on and industry relevant course is geared towards the following audiences:

• Those seeking to establish a career in HR
• Small business owners with staff to manage
• HR Clerks and Administrators
• Managers and Supervisors

Entry Requirements

No prior experience or qualifications are required for enrolment in this course – all are welcome to join and learn.

Course Content

The following would be covered in this course:

1: THE ROLE OF HUMAN RESOURCE MANAGEMENT

• Identify Human Resource Management as a function and a process
• Identifying the stakeholders in Human Resource Management
• Determine the link between HRM and organisational performance
• Explain contemporary HRM processes and policies in various settings
• View people as a source of competitive advantage
• External relations with trade unions

2: CREATE THE HUMAN RESOURCE PLAN

• Determine how the HR plan contributes to the bottom line
• Conducting the process of HR planning
• Creating a flexible HR plan for different scenarios
• Types of HR strategies

3: PEOPLE RESOURCING

• Resourcing the right people for the business
• Recruitment and selection methods
• Internal recruitment vs external recruitment
• Employee induction

4: TRAINING AND DEVELOPMENT

• Assessing how training contributes to the bottom line
• Applying the stages of the training cycle
• Exploring low cost and innovative training methods
• Creating an employee training plan for organisational success
• Overcoming barriers to training

5: PERFORMANCE MANAGEMENT

• Performance appraisals as part of performance management
• Exploring the types of appraisals
• Designing developmental performance appraisals
• Managing employee absenteeism and tardiness
• Managing employee stress at the workplace

6: EMPLOYEE DISCIPLINARY PROCESS

• Explain the need for an employee disciplinary procedure
• Assessing formal and informal disciplinary mechanisms
• Executing employee discipline at the workplace with multiple stakeholders

7: ENGAGING STAFF AT THE WORKPLACE

• Employee engagement and its link to organisational success
• Innovative strategies to engage the employee team
• Leadership competencies and organisational redesign for engagement

8: VIRTUAL RESOURCE MANAGEMENT

• Definition and the driving forces for Virtual Resource Management
• The components of Virtual Resource Management
• Creating the digital strategy for Virtual Resource Management
• Software technologies used in managing people

Schedule

Course Offering

Day	Time	Duration	Contact Hours	Cost	Lecturer
Monday	05:30 pm to 08:00 pm	6 Weeks	15 hours	$1,000.00	Mr. Nigel Bhagwatsaran

Session - Monday (05:30 pm to 08:00 pm)

Session	Start Date	End Date
2025 - Session 1 - Online Classes	Monday, March 10, 2025	Monday, April 28, 2025
2025 - Session 2 - Online Classes	Monday, June 30, 2025	Monday, August 4, 2025
2025 - Session 3 - Online Classes	Monday, October 6, 2025	Monday, November 17, 2025

Delivery Mode

Online Classes

This course will be delivered via live online classes. Students will be provided with a link to join the class as well as other relevant instructions at least one day before the start of each class. These classes are also recorded - therefore students have the option to review the course content as often as they like.

Additional Info

Assessment

Students would be required to complete the following assessment(s) for this course:

• Multimedia presentation

Certification

In order to receive the CTS College certificate of completion or participation for this course, students must attend a minimum of 75% of classes and pay any outstanding fees. Where applicable, students who do not meet the necessary assessment requirements, but attended the required number of classes would receive a CTS College certificate of participation.

Certificates would be provided in digital format which would allow students to access, print and share their certificates 24/7 on demand. For more information on our digital certificates please click here.

Interactive Course Calendar

Explore our comprehensive Interactive Course Calendar, with a list of all our courses and their costs and delivery modes offered throughout the year.

View Calendar »

Fees & Payment

Cost

This course is offered at the affordable price of $1,000. In order to start the course, students must pay a minimum of 50% before the first class.

Payment Plans

Students can be given a payment plan where the initial downpayment is made, with an arrangement for the remaining balance to be paid over the duration of the course. Please feel free to contact us to discuss a payment plan customised for you.

Payment Methods

The following table shows the details for the 4 convenient ways to pay the CTS College fees for this programme:

Payment Method	Details
Linx	Paid at the Administration Office
Credit Card	Paid at the Administration Office
Cheque	Paid at the Administration Office Made Payable to CTS College
Online Bank Transfer	Paid via Online Banking Click to view full instructions »

Student Support

Facilitator

At CTS College, we believe in crafting an extraordinary student experience. This is why we have selected Mr. Nigel Bhagwatsaran to facilitate the Human Resource Management course. Mr. Bhagwatsaran not only imparts knowledge, but creates a learning experience where students feel valued and appreciated. He is also committed to shaping a transformative learning journey and creating an educational adventure that goes beyond the ordinary.

Mr. Nigel Bhagwatsaran is a highly qualified and experienced professional with an extensive educational background, holding an MSc in Educational Leadership from the University of Leicester, an MSc in Information Systems Management from the University of Greenwich, and a BSc in Information Systems and Management from the University of London. He is also a certified Project Management Professional (PMP). Currently pursuing his Doctorate in Educational Leadership at the University of the West Indies, Nigel brings over 17 years of lecturing experience at both the Bachelor's and Master's degree levels.

Mr. Bhagwatsaran's expertise spans various disciplines, including Business and Commercial Awareness, Human Resource Management, Software Engineering, Project Management, and more. Alongside his academic roles, Nigel is a seasoned consultant in management, offering services across diverse domains. He has played a pivotal role as a Director on the Board of Directors of the National Entrepreneurship Development Company of Trinidad and Tobago (NEDCO) for over 7 years, overseeing strategic projects and contributing to organisational development. With a personal service philosophy focused on empowering others in a results-based management framework, Nigel is a dedicated professional in contemporary organisations.

Programme Management

The programme management team is responsible for the management of this course. If you would like further information or clarification on this programme please contact:

Ms. Reena Seepersadsingh
Programme Manager
Phone: (868) 376-7721 / (868) 740-9095

E-mail: Certificationshidden@CTSCollege.com