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Business Writing Skills

Business Writing Skills


Words are powerful. They inspire greatness and effect change. They start movements and empower leaders. They have the power to get you hired, get you promoted and, if used incorrectly, get you fired.

Starting with our Business Writing Series will teach you the important elements of composition and style that will improve all of your written communication from business emails to job applications.

It doesn't matter whether you're a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this course to help you identify and eliminate problem areas. By the end of this course, you'll know how to develop powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word.

People today are busier than ever, and getting their attention is almost as difficult as persuading them to part with their money. Finely tuned business writing skills give you a real advantage when you need to get people to sit up and take notice.

What do I need for this course?

  • Basic computer skills and knowledge
  • A creative mind-set
  • A passion for professionalism in communications

Who should attend?

  • If you need to write a large number of business documents at speed
  • If you would like to reduce your reliance on colleagues and supervisors to edit your work
  • If you would like to develop a more professional business writing style
  • Professionals / bloggers / marketing & communications / entrepreneurs / business owners / clerical /  executives / administrative assistants

What am I going to learn?

Upon successful completion of this course, students should be able to:

  • Analyze written and verbal communications and evaluate their usefulness, relevance, rhetorical components, and stylistic elements
  • Think critically about rhetorical choices and audience awareness
  • Compose effective and persuasive written, visual, and oral texts for diverse audiences
  • Recognize and implement the qualities associated with effective business writing, particularly the hallmarks of correctness, conciseness, coherence, and clarity
  • Write in a variety of workplace genres including resumes, letters, emails, memos, white papers, and reports

Course Objectives

The following will be covered:

1. Writing Clear, Effective Emails

The Writing Clear, Effective Email module will teach you how to write clear, professional emails. The course materials contain easy-to-understand explanations.

  • Use Short, Clear Sentences and Simple Punctuation
  • Format for Readability
  • Proofread Your emails
  • Write a Clear, Meaningful Subject Line
  • Write an Informative Beginning
  • Use Headings, Generalizations, and Paragraphs
  • Write a Cordial, Informative Conclusion

2. Memoranda

  • Letter and Memo Formats
  • Preparing Your Notes
  • Organize the Writing
  • Introduce the Content
  • Present Explanations in Blocks Listing clarity
  • Write Clear, Complete Explanations

3. Business Letters

  • Introduction - The Reason for Writing
  • Details - State Your Business
  • Requesting Something / Agreeing to Requests
  • Conclusion - Next Steps / Future Action
  • Positive & Negative letters (Fundraising Letter, Cover Letter)

Course Schedule

Course Offering

Day Time Duration Contact Hours Cost Lecturer
Saturday 09:00 am to 12:30 pm 2 Weeks 7 hours $1,250.00 Ms. Rachel Murray

Session - Saturday (09:00 am to 12:30 pm)

Session Start Date End Date
2023 - Session 1 - Online Sessions Saturday, October 28, 2023 Saturday, November 4, 2023
2024 - Session 1 - Online Classes Saturday, February 24, 2024 Saturday, March 2, 2024
2024 - Session 2 - Online Classes Saturday, May 11, 2024 Saturday, May 18, 2024
2024 - Session 3 - Online Classes Saturday, August 17, 2024 Saturday, August 24, 2024
2024 - Session 4 - Online Classes Saturday, November 23, 2024 Saturday, November 30, 2024


Students will be required to complete on-going assessments. These marks will contribute to the final grade.

On Completion

Students will receive a certificate of completion.

Student Support

Programme Management

The programme management team is responsible for the management of the course. If you would like further information or would like clarification on this programme please contact:

Ms. Reena Seepersadsingh
Programme Manager
Phone: (868) 376-7721

E-mail: certifications@ctscollege.com

Additional Information

Materials and Equipment

CTS will provide all course material required for this programme.


Fees payable to CTSCBCS can be made via credit card, linx or manager's cheque.

We are an ACTT recognised institution and partner with international awarding bodies