A practical short course that is tailored to give students vital exposure to the duties and responsibilities of an Administrative Assistant, Receptionist or Customer Service Representative. This innovative course mirrors the various tasks performed by Administrative Assistants in today’s workplace, thus giving the students a competitive advantage over other job seekers.
The course is more hands-on differing from theoretical courses and are considered to be training rather than “just another course”. Students will gain new skills and knowledge in addition to the enhancement of their academic achievements and certify them in the relevant fields.
Work Ethics & Professionalism
Telephone Etiquette & Receptionist Duties
Customer Service Relations
Office Writing Skills
The course is designed to educate and train the students on the importance of:
These attributes are essential for a long successful career in the workplace.
Ethics & Professionalism
Telephone Etiquette, Receptionist Duties
Preparing Memos, Job Letter & Emails
Customer Service Relations
Communication skills, People Skills, Dealing with Difficult people,Time management, Stress Management
Critical Thinking and Problem-Solving Skills, Organizational Skills and Decision Making, Prioritizing and Multitasking
One of the major benefits of this course is that students will become fully equipped to not only efficiently carry out the different tasks in each field, but to also easily excel in these tasks. As a result of this, they would need little or no training in the workplace because they can now apply the knowledge and training, they have received from the course.
Individuals who are desirous of pursuing a career in administration and employed persons seeking certification; no prior experience or qualification needed.
Students are required to sit a written exam; a certificate of completion will be given to students who have achieved a pass mark of 65% and over in the final exam.
|Monday, Wednesday||06:00 pm to 08:30 pm||4 Weeks||20 hours||$1,250.00||Mrs. Seema Ragbir-Ramdial|
*SPECIAL OFFER: Introductory Price: $1,250
|Session||Start Date||End Date|
|Session 1||Monday, January 30, 2023||Wednesday, March 1, 2023|
|Session 2||Monday, May 8, 2023||Wednesday, May 31, 2023|
|Session 3||Monday, July 3, 2023||Wednesday, July 26, 2023|
Mrs. Seema Ragbir-Ramdial, (B.A. Hons, Business Management) is passionate about business and teaching, she has over 15 years’ experience in Administration, at the tender age of 23 she was promoted to Manager at one of her former workplaces. She created history when she accepted the post by becoming the company’s first female and youngest Manager.
It is there where she began her successful career in Business Management. She is vastly qualified and experienced in Business Management, Human Resource Management, General Management, Accounting, Customer Service, Administration, Managerial Leadership and Educational Psychology.
The programme management team is responsible for the management of the course. If you would like further information or would like clarification on this programme please contact:
Mr. Eshwar Dookran
Phone: (868) 390-4011
We are an ACTT recognised institution and partner with international awarding bodies