Home › Certifications › I.T. Certifications › Microsoft Outlook and OneNote

Microsoft Outlook and OneNote

Overview

The Microsoft Outlook & OneNote course at CTS College is a streamlined productivity programme that teaches you to master email management, calendar coordination, task tracking, and digital note-taking. You'll learn to optimise Outlook for efficient communication and scheduling while harnessing OneNote to organise ideas, meeting notes, and research materials — all seamlessly synced across devices. Perfect for busy professionals, this combined training delivers essential digital organisation skills to boost your workflow efficiency.

Note: Students can choose to do the entire suite of Microsoft Office applications (6 in total) at a disounted rate.

Benefits

Upon completion of this programme, students would be able to:

Use Microsoft Outlook and OneNote

Features

Below are some of the main features of this course:

Short duration -can be completed in only 3 weeks with 2 classes per week
Competitive rates with flexible payment plans
Experienced lecturer with excellent student support
Online classes which are also recorded for further review
Support group via WhatsApp with the lecturer, programme manager and students

Target Audience

This course is perfect for:

Persons interested in learning Microsoft Outlook and OneNote
Office Assistants
Secretaries
Business Owners and Entrepreneurs

Entry Requirements

In order to enrol for this programme, students are expected to be computer literate.

Course Content

The following would be covered in this course:

1: microsoft outlook

Office workspace basics

Basic window elements
Exploring Office backstage
Working with the ribbon
Customising the quick access toolbar
Using the status bar
Getting help

Introduction to Outlook

What is Outlook
Using the navigation pane
Working with folders
Exploring the inbox
Reading your e-mail
Replying to an e-mail message
Forwarding a message
Sending a new message
Adding an attachment
Viewing sent items

Managing messages

Flagging messages for follow up
Using multiple e-mail accounts
Adding a signature
Formatting messages
Setting message priorities
Setting delivery options
Using the rules wizard
Printing your e-mail
Saving messages

Maintaining contacts

Adding contacts
Viewing contact information
Modifying and deleting contacts
Creating a contact group
Sending a message to a contact
Using Outlook to call a contact
Printing contact information
Exporting contact information
Importing contact information

Coordinating calendars

Viewing calendar information
Scheduling appointments
Adding recurring appointments
Exploring calendar settings
Planning a meeting
Scheduling a meeting
Responding to meeting requests
Printing your calendar

Scheduling tasks

Creating tasks
Using the task form
Viewing tasks
Assigning tasks to others
Responding to task requests
Keeping notes

Organising information

Managing folders
Copying items among folders
Locating items
Creating categories
Arranging items
Controlling junk e-mail
Design custom views

2. microsoft onenote

Introduction to OneNote

What is OneNote
Using OneNote
Getting started with OneNote
Exploring the OneNote user interface
Working with the ribbon
Understanding backstage view
Customising the quick access toolbar
Getting help

Collecting information

Creating and configuring notebooks
Creating pages and subpages
Taking and saving notes
Entering content onto a page
Formatting notes
Spellchecking notes

Adding and annotating content

Adding and organising sections and pages
Copying content to notebooks
Attaching files
Adding screen-clippings to notebooks
Adding pictures
Introducing penmode
Converting handwriting
Adding equations
Working with audio and video
Tagging notes

Formatting and sharing notebooks

Sorking with notebook templates
Setting default templates to sections
Changing backgrounds
Printing notebook content
Saving and converting notebooks

Schedule

Course Offering

Day	Time	Duration	Contact Hours	Cost	Lecturer
Monday, Thursday	05:30 pm to 08:30 pm	3 Weeks	18 hours Hours	$350.00	Ms. Gail Pettier

Session - Monday, Thursday (05:30 pm to 08:30 pm)

Session	Start Date	End Date
2025 - Microsoft Outlook and OneNote - Online Classes	Monday, July 7, 2025	Thursday, July 17, 2025
2025 - Microsoft Outlook and OneNote - Online Classes	Thursday, October 9, 2025	Thursday, October 16, 2025
2025 - Microsoft Outlook and OneNote - Online Classes	Monday, January 19, 2026	Thursday, January 29, 2026

Delivery Mode

Online Classes

This course will be delivered via live online classes. Students will be provided with a link to join the class as well as other relevant instructions at least one day before the start of each class. These classes are also recorded - therefore students have the option to review the course content as often as they like.

Additional Info

Assessment

Students would be required to complete the following assessment(s) for this course:

A practical exam

Certification

In order to receive the CTS College certificate of completion or participation for this course, students must attend a minimum of 75% of classes and pay any outstanding fees. Where applicable, students who do not meet the necessary assessment requirements, but attended the required number of classes would receive a CTS College certificate of participation.

Certificates would be provided in digital format which would allow students to access, print and share their certificates 24/7 on demand. For more information on our digital certificates please click here.

Note: Certificates would be provided for each module completed.

Resources

CTS College will provide all handouts in digital format for this programme.

Interactive Course Calendar

Explore our comprehensive Interactive Course Calendar, with a list of all our courses and their costs and delivery modes offered throughout the year.

View Calendar »

Fees & Payment

Cost

This course is offered at the affordable price of $350 or a discounted rate of $1,500 for all 6 Microsoft Office applications (Access, Excel, OneNote, Outlook, Powerpoint and Word). In order to start the course, students must pay a minimum of 50% before the first class.

Payment Plans

Students can be given a payment plan where the initial downpayment is made, with an arrangement for the remaining balance to be paid over the duration of the course. Please feel free to contact us to discuss a payment plan customised for you.

Payment Methods

The following table shows the details for the 4 convenient ways to pay the CTS College fees for this programme:

Payment Method	Details
Linx	Paid at the Administration Office
Credit Card	Paid at the Administration Office
Cheque	Paid at the Administration Office Made Payable to CTS College
Online Bank Transfer	Paid via Online Banking Click to view full instructions »

Student Support

Facilitator

At CTS College, we believe in crafting an extraordinary student experience. This is why we have selected Ms. Gail Pettier to facilitate the Microsoft Outlook and OneNote course. Ms. Pettier not only imparts knowledge, but creates a learning experience where students feel valued and appreciated. She is also committed to shaping a transformative learning journey and creating an educational adventure that goes beyond the ordinary.

Gail Pettier, a Software Training Specialist, currently serves as a Software/Technology Consultant at CTS College. In addition to her role at the college, she freelances as a Graphic/Web Designer and Writer, showcasing her versatility in the tech and creative domains. Recognised as an effective team player, Gail is celebrated for her creativity, flexibility, sense of humor, pride and unwavering company loyalty. Her skills encompass time management, interpersonal relationships, teamwork and a strong commitment to moral and ethical standards.

Gail's aspirations include fostering a friendly and casual work environment, leading a talented team and tackling cutting-edge technical challenges. She aims to focus on building social platforms tailored for leaders in both educational and corporate environments, demonstrating her dedication to innovation and excellence.

Programme Management

The programme management team is responsible for the management of this course. If you would like further information or clarification on this programme please contact:

Mr. Matthew Christian
Programme Manager
Phone: (868) 720-2939 / (868) 740-9095

E-mail: Certificationshidden@CTSCollege.com